// Managed security
Security alerts with someone owning the response.
We monitor connected systems, investigate alerts and manage response within the agreed scope. SheerSight, our security monitoring platform, is included at no additional platform fee. We explain issues, actions taken and decisions that need your input.
// The problem
An alert needs a clear next step.
Security tools can raise alerts without anyone owning the follow-through. We agree who reviews them, how incidents are escalated and which response actions we can take on your behalf.
// What we do
How we help
Detection
Detection rules and source health checks for the systems connected within your scope.
Response
We investigate alerts, recommend next steps and carry out authorised containment and recovery work.
Endpoint coverage
We help deploy, configure and maintain the endpoint coverage agreed for your fleet.
Clear reporting
Get plain-language updates from our team about security issues, actions taken and what still needs attention.
// Scope
What managed security covers
Detection tuned to your connected, supported sources
Alert triage and investigation
Guided containment and response
EDR deployment and management (licence separate)
Threat and coverage reporting
Agreed escalation contacts and paths
// How we work
Find. Fix. Verify.
We track the agreed security work from investigation through remediation and verification, with clear ownership of the remaining actions.
01
Find
We investigate the alerts in scope and prioritise the risks that need action.
02
Fix
We carry out authorised changes and coordinate with your team when approvals or system ownership are needed.
03
Verify
We check the agreed fixes and record the result, including anything that remains open.
// Proof
100%
of in-scope endpoints covered by EDR in one anonymised client engagement.
// FAQ
Questions, answered.
Do you replace our tools or use them?
SheerSight, our security monitoring platform, is included in your engagement at no additional platform fee. We agree how it works with your existing tools. Third-party products such as EDR retain their own licences; any separate software, hosting and storage costs are explained in your service proposal.
When are alerts reviewed?
Human review hours, escalation contacts, response targets and authorised actions are agreed in your engagement. Automated collection and detection do not by themselves mean round-the-clock human response.
Do we need our own security team?
You can engage us to manage the agreed security programme without building an internal security team. Your leadership retains business risk decisions and approvals, and we coordinate with whoever owns your systems.
Give security operations a clear owner.
Start with a free security review to discuss your systems, coverage needs and response arrangements.